Privacy Policy

In Short

I only collect the information needed to provide photography services, communicate with you about your booking, deliver your photographs and improve my website and business. I never sell your personal information, and you remain in control of how your data is used.

The rest of this policy explains this in more detail.

Who I Am (Data Controller)

Lyndsey Abercromby Photography is the data controller responsible for your personal data. This means I decide how and why your information is used. I am a photography business based in Hertfordshire, United Kingdom. If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: hello@lyndseyabercromby.co.uk

Website: www.lyndseyabercromby.co.uk

What Information I Collect

Information You Provide

I may collect:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Information submitted through contact forms
  • Information relating to your photography session or booking
  • Information you provide during consultations or correspondence

Photography Session Information

As part of providing photography services, I collect and store photographs created during your session. Photographs may contain personal data and are processed as part of delivering photography services.

Photographing Children

Many of my sessions involve newborns, children and families. Where I photograph a child, I rely on the consent of a parent or legal guardian, both for taking the photographs and for any agreed use of them. If you are booking a session that includes a child, you confirm that you have the authority to provide that consent.

Special Category Data

I do not knowingly collect special category personal data (such as health information) unless it is voluntarily provided and relevant to your photography session. Any such information will be treated with appropriate care and confidentiality.

Website Information

When you visit my website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring websites

This information helps me understand how visitors use the website and improve the user experience. See the Cookies and Analytics section below for more information.

How I Use Your Information and the Lawful Basis

Under UK GDPR I must have a lawful basis for each way I use your information.

PurposeLawful Basis
Responding to enquiriesLegitimate interests
Managing bookings and appointmentsPerformance of a contract
Providing photography services and delivering galleriesPerformance of a contract
Processing paymentsPerformance of a contract
Communicating before and after your sessionPerformance of a contract
Keeping accounting and tax recordsLegal obligation
Improving my website and servicesLegitimate interests
Sending marketing communicationsConsent
Using images for portfolio and marketing purposesConsent

I will never sell your personal information to third parties.

Photography Images and Their Use

Photographs created during your session are stored securely and may be retained for business records, portfolio purposes, backups and archival purposes.

Where permission has been granted through your booking agreement or model release, photographs may be used for:

  • My website
  • Social media
  • Marketing materials
  • Printed promotional materials
  • Photography competitions and professional development

This use relies on your consent, which you can withdraw at any time for future use by contacting me.

If you have specific concerns regarding the use of your images, please discuss these before your session.

Who I Share Your Information With

To run my business I use trusted third-party providers who process personal data on my behalf and are required to keep it secure.

These providers may include:

ProviderPurpose
Session, Studio NinjaBooking and client management
Pic-TimeOnline galleries and image delivery
BrevoEmail marketing and communications
Website hosting providersWebsite operation
Analytics providersWebsite performance and reporting
Payment processing providersPayment handling

I only share information where necessary to provide my services or operate my business.

Image Editing Tools

I use professional editing software, including AI-assisted tools (currently Adobe, Imagen and Evoto), to cull, enhance and deliver your images. These tools process images on secure servers and are used solely for the purpose of preparing and delivering the photography services you have booked.

Where photographs are processed using third-party editing software, I take reasonable steps to ensure that providers handle personal information securely and in accordance with applicable data protection laws. I only use providers whose terms permit the lawful processing of client images and who do not use those images to train their AI systems without permission.

International Transfers

Some of my providers may store or process data outside the United Kingdom. Where this happens, I rely on safeguards approved under UK data protection law to help ensure your personal information remains protected.

Marketing Communications

If you subscribe to my newsletter, download a resource, enter a competition, request information or otherwise choose to receive marketing communications, I may send you:

  • Photography tips and advice
  • Information about mini sessions
  • Seasonal promotions
  • Business updates
  • Special offers

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting me directly.

Cookies and Analytics

My website uses cookies and similar technologies.

These may include:

  • Strictly necessary cookies required for the website to function
  • Analytics cookies to help understand how visitors use the website
  • Marketing cookies used to measure and improve advertising performance

Where required by law, non-essential cookies will only be used after you have provided consent through the website’s cookie banner.

You can manage or withdraw cookie consent through your browser settings or the cookie controls provided on the website.

How Long Information Is Kept

I keep personal information only for as long as reasonably necessary.

As a guide:

  • Enquiries and client records are retained for as long as reasonably necessary to manage client relationships, maintain business records, analyse business performance and support future planning.
  • I may retain records of previous bookings and correspondence so that I can provide continuity of service to returning clients.
  • Financial and accounting records are retained for six years in line with HMRC requirements.
  • Photographs and edited galleries are retained and backed up as part of my business archive.

If you would like your photographs deleted, please contact me. I will delete active copies of your images and take reasonable steps to remove them from my systems, although copies may remain within secure backups for a limited period until those backups are routinely replaced.

Data Security

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where appropriate
  • Restrict certain processing activities
  • Object to certain processing activities
  • Withdraw consent where processing relies on consent
  • Request transfer of your information where applicable

To exercise any of these rights, please contact me using the details above.

Complaints

If you are unhappy with how your personal information has been handled, please contact me in the first instance so I can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any updates will be posted on this page and the date at the top of this policy will be updated accordingly.

Contact

Lyndsey Abercromby Photography

hello@lyndseyabercromby.co.uk

www.lyndseyabercromby.co.uk